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Go to formDestinations
Old Quebec
515, Boulevard Champlain
Québec (QC) G1K 0E4
Thermal experience
- Monday to Sunday : 9 a.m. to 10 p.m.
Restaurant*
- Sunday to Wednesday : 11 a.m. to 8 p.m.
- Thursday to Saturday : 11 a.m. to 9 p.m.
*Please note that closing time may be earlier depending on traffic on site.
Massages and Treatments
- Starting at 9 a.m.
Accessibility
- Parking is free.
- Bike rack available on site.
- Access to electrical terminals (generic plug).
- Accessible to people with reduced mobility who come to enjoy the Nord restaurant and the four seasons pavilion (relaxation room). The thermal experience, massage therapy and beauty treatments are not adapted.
Nuns’ Island
1001, Boulevard de la Forêt
Montréal (QC) H3E 1X9
Thermal experience
- Monday to Thursday : 10 a.m. to 10 p.m.
- Friday to Sunday : 9 a.m. to 10 p.m.
Restaurant*
- Sunday to Thursday : 11:30 a.m. to 9:30 p.m.
- Friday and Saturday : 11:30 a.m. to 10 p.m.
*Please note that closing time may be earlier depending on traffic on site.
Massages and Treatments
- Starting at 9 a.m.
Accessibility
- Parking is free.
- Bike rack available on site.
- Accessible to people with reduced mobility who come for a massage or a beauty treatment. The thermal experience is not adapted. Entrance through the back door, on the right side.
Saint-Sauveur
930, Boulevard des Laurentides
Piedmont (QC) J0R 1K0
Thermal experience
- Monday to Sunday : 9:30 a.m. to 10 p.m.
Restaurant*
- Monday to Sunday : 11:30 a.m. to 9 p.m.
Fika café*
- Monday to Sunday : 9:30 a.m. to 5 p.m.
*Please note that closing time may be earlier depending on traffic on site.
Massages and Treatments
- Starting at 10:15 a.m.
Accessibility
- Parking is free.
Mont-Saint-Hilaire
641, Chemin de la Montagne
Mont-Saint-Hilaire (QC) J3G 4S6
Thermal experience
- Monday to Sunday : 9 a.m. to 10 p.m.
Restaurant*
- Monday to Sunday : 11 a.m. to 9 p.m.
*Please note that closing time may be earlier depending on traffic on site.
Massages and Treatments
- Starting at 9 a.m.
Accessibility
- Parking is free.
- Bike rack available on site.
- Access to electrical terminals (generic plug).
- Accessible to people with reduced mobility who come to enjoy the Nord restaurant, a massage (on the second floor) or a beauty treatment (with the exception of room 16 used for face treatments). The thermal experience is not adapted.
Sherbrooke
1705, Rue Roy
Sherbrooke (QC) J1K 1B5
Thermal experience
- Monday to Thursday : 10 a.m. to 10 p.m.
- Friday to Sunday : 9 a.m. to 10 p.m.
Restaurant*
- Monday to Sunday : 11:30 a.m. to 9 p.m.
*Please note that closing time may be earlier depending on traffic on site.
Massages and Treatments
- Starting at 9 a.m.
Accessibility
- Parking is free.
- Bike rack available on site.
- Accessible to people with reduced mobility who want to access the reception or who come to enjoy a massage, a beauty treatment, the Nord restaurant, the dock, the beach and the four seasons pavilion (relaxation room). The thermal experience is not adapted.
Head office
Strøm campus
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