Plan your visit
Discover the thermal experience
ENJOY A RITUAL FULL OF ACTIVE BENEFITS
Practised for thousands of years, thermotherapy is a wellness ritual based on the external use of water for therapeutic purposes. Alternating between hot and cold temperatures followed by a period of deep relaxation, the thermal experience has many benefits. Feasible twelve months a year, rain or shine, it helps to reduce stress and revive the body and mind.
Step 1 / Hot
Time: 15 minutes
Whirlpool / Immersing the body in hot water provides a feeling of well-being while decreasing stress and improving sleep quality.
Dry sauna / The dry heat sauna helps to eliminate fatigue and muscle tension, to oxygenate the body, to strengthen the immune system and to cleanse the skin through perspiration. Please note the top bench is warmer than the bottom one.
Steam bath / The steam bath promotes in particular the decongestion of the respiratory tracts, it also helps to cleanse the skin and to prepare the body for a restorative and restful sleep.
Step 2 / Cold
Time: 10 to 15 seconds
Nordic bath, waterfall or cold shower / The sudden immersion of the body into icy cold water stimulates the cardiovascular system, strengthens the immune system, improves the appearance of the skin and readies the body for sleep by lowering the body temperature.
Step 3 / Relaxation
Time: 20 minutes
Relaxing areas, outdoor fireplaces, terraces, hammocks / Lying or sitting down allows the body to rest and get back to its initial state. This important period of inactivity promotes the release of endorphins and allows feeling the physical and mental benefits of the hot-cold cycle.
Duration
OF THE THERMAL EXPERIENCE
Anticipate 2 to 3 hours to complete the thermal circuit. We suggest repeating the 3 steps of the “hot-cold-relaxation” cycle 3 to 4 times in order to maximize the benefits.
Reservations
It is strongly recommended to make a reservation for the thermal experience, especially during peak periods.
What’s included?
The rental of a bathrobe, towels (self-service) and a lock for your locker.
The locker rooms are also stocked with shampoo, conditioner, shower gel, hairdryers and flat irons.
What should you bring?
A swimsuit, sandals (required), a reusable water bottle, a waterproof bag to carry your damp swimsuit after your visit as well as sunglasses or a toque, depending on the season.
Swimsuits, sandals and reusable bottles are sold in our boutique.* You can also buy toques, headbands and sunscreen.
*Please note we do not accept cash on site. Please make sure to bring a debit, credit or gift card.
Tips
- Avoid putting valuables in the pockets of your bathrobe.
- It is not recommended to wear jewelry, glasses or contact lenses in the saunas and steam baths.
- Always keep the key to your locker with you.
- Drink plenty of water throughout the entire experience to replace lost fluids.
- If you experience discomfort, stop immediately.
- Drink responsibly (the thermal circuit and massage therapy enhance the effects of alcohol).
For a relaxing experience, remember to:
- Remain silent on the site and in the facilities. Whispering is allowed where indicated.
- Leave your electronic devices, such as your cell phone, in the changing room to maximize your relaxation and to respect the peace and quiet of the premises.
- Take a shower prior to the thermal experience, especially after a massage.
- Wear sandals while walking through the site.
On the site, it is forbidden to:
- Wear something other than a swimsuit to enjoy the thermal experience for hygiene and safety reasons.
- Consume food or drinks other than those sold on-site.
- Smoke or have an electronic cigarette in one’s possession.
- Use a backpack or large bag to carry one’s personal belongings.
- Reserve a piece of furniture with one’s bathrobe or personal belongings.
Frequently asked questions
NUNS’ ISLAND
- Open Monday to Thursday from 10 a.m. to 10 p.m.*
- Open Friday to Sunday from 9 a.m. to 10 p.m.*
- Restaurant open every day from 11:30 a.m. to 9:30 p.m.*
- Massages and treatments available from 9 a.m.
*Please note that closing time may be earlier depending on traffic on site.
MONT-SAINT-HILAIRE
- Open every day from 9 a.m. to 10 p.m.
- Restaurant open every day from 11 a.m. to 9 p.m.*
*Please note that closing time may be earlier depending on traffic on site.
SHERBROOKE
- Monday to Thursday from 10 a.m. to 10 p.m.
- Friday to Sunday from 9 a.m. to 10 p.m.
- Restaurant open every day, from 11 a.m. to 9 p.m.*
- Massages and treatments available from 9 a.m.
*Please note that closing time may be earlier depending on traffic on site.
OLD QUEBEC
- Open every day from 9 a.m. to 10 p.m.
- Restaurant open Sunday to Wednesday from 11 a.m. to 7 p.m.*
- Restaurant open Thursday to Saturday from 11 a.m. to 8 p.m.*
*Please note that closing time may be earlier depending on traffic on site.
ONLINE
We only accept payments by credit card.
ON SITE
We accept payments by debit, credit and gift card.
School break
FEBRUARY 25 TO MARCH 12, 2023
Easter Monday
MONDAY, APRIL 10, 2023
National Patriots Day
MONDAY, MAY 22, 2023
Saint-Jean-Baptiste Day
SATURDAY, JUNE 24, 2023
Canada Day
SATURDAY JULY 1, 2023
Summertime
MONDAY JULY 24 TO MONDAY SEPTEMBER 4, 2023
Labor Day
MONDAY, SEPTEMBER 4, 2023
Thanksgiving
MONDAY, OCTOBER 9, 2023
Remembrance Day
SATURDAY, NOVEMBER 11, 2023
No, gift cards do not have an expiry date. If the one you have in your possession gives access to services that are not currently offered, you can wait and take advantage of it at a later time, or use its monetary value immediately, which can be used for any service.
Yes, we have free parking.
Depending on our locations and facilities, access for people with reduced mobility may vary. We advise you to contact our customer service department for details of access and restrictions.
Thermal experience
The rental of a bathrobe, towels (self-service) and a lock for your locker.
The locker rooms are also stocked with shampoo, conditioner, shower gel, hairdryers and flat irons.
A swimsuit, sandals (required), a reusable water bottle, a waterproof bag to carry your damp swimsuit after your visit as well as sunglasses or a toque, depending on the season.
Swimsuits, sandals and reusable bottles are sold in our boutique.* You can also buy toques, headbands and sunscreen.
*Please note we do not accept cash on site. Please make sure to bring a debit, credit or gift card.
We recommend that you book your treatment or massage in advance to ensure availability by contacting customer service at 1-877-761-2772. When booking a treatment or massage, your access to the thermal experience will be automatically assured (entrance fee to the thermal experience not included).
If you wish to enjoy the thermal experience only, you may make an online reservation to secure your place. You can also access the facilities on a first-come, first-served basis, depending on availability. Walk-in places may be limited during peak periods.
On Nuns’ Island: 1 eucalyptus steam bath; 2 Finnish saunas; 2 hot baths; 2 cold baths; 3 indoor relaxation rooms, outdoor relaxation areas.
In Mont-Saint-Hilaire: 2 eucalyptus steam baths; 2 Finnish saunas; 2 hot baths; 3 cold baths; 1 temperate pool; 4 indoor relaxation rooms, outdoor relaxation areas.
In Sherbrooke: 1 Finnish sauna; 1 eucalyptus steam bath; 2 hot baths; 2 cold baths; 3 indoor relaxation rooms, outdoor relaxation areas.
In Old Quebec: 2 Finnish saunas; 2 eucalyptus steam baths; 3 hot baths; 3 cold baths; 4 indoor relaxation rooms; 1 flotation bath; 1 temperate pool (infinite pool); 1 lazy river (Strøm River); outdoor relaxation areas.
We ask for silence in the baths, facilities and relaxation areas. However, it is possible to speak quietly in the restaurant.
It is possible to speak in a low voice during Ekko events and in certain areas dedicated to this purpose.
There is no time limit to enjoy the thermal experience.
A passage through the locker rooms and taking a shower is mandatory prior to the thermal experience.
It is not possible to leave the Strøm and return to continue enjoying the facilities.
The minimal age is 16.
Except during Børn and Drøm events where temperatures are adjusted according to the age of the children.
In order to promote relaxation, no wifi network is available for our customers.
It is not recommended for pregnant women to enjoy the thermal experience. However, some of our facilities may be suitable for them, such as the relaxation and restaurant areas, the flotation bath in Old Quebec and the temperate bath (the pool) at Strøm Mont-Saint-Hilaire. That is why pregnant women who are not taking advantage of the baths can still enjoy the Strøm’s facilities at a reduced price. We recommend that they discuss this with their doctor beforehand.
Massages and beauty treatments
You should arrive 30 minutes before the treatment, as the new procedures require a little more time than usual.
The earlier the better! We advise you to book a week in advance to give you the best chance to get the time slot you want. However, if you wish to come to the spa on the same day for a treatment, it is always best to call ahead to make sure there is space available.
The four-hand Swedish massage is not currently available, but we will update our website as the situation evolves. You may contact our customer service at 1-877-761-2772 for more information.
Yes, it is possible to get an insurance receipt from your massage therapist.
Massage therapy is not recommended for people with heart problems, hypertension, respiratory problems, angina or diabetes. For any other medical problem, make sure to get your doctor’s approval before booking. As for beauty treatments, some of our treatments use allergenic ingredients that may not be suitable for all skin types or for pregnant women. For more information regarding specific ingredients, you can ask our customer service department at 1-877-761-2772.
Tips are not included in the price of services and packages.
We leave it up to you to add an amount at your discretion.
Restaurant
Our menus reflect Strøm’s wellness and inclusive philosophy. We offer nut-free, gluten-free, lactose-free, vegetarian and vegan options, all clearly identified on the menu. If you have any allergies or other requests, please do not hesitate to ask your waiter. We are always happy to accommodate our customers’ needs as best we can.
We do not take reservations in advance for the restaurant, except for the signature thermal experience, when available. If you wish to eat at the restaurant, you may make a reservation at the spa reception desk upon arrival on the day of your visit.
Gratuities are not included in the restaurant prices, including the gourmet packages.
We leave it up to you to add a tip at your discretion. A minimum of 15% of the total amount is suggested.