Privacy policy

Collection and use of information

You may choose to provide Strøm Nordic Spa with personal information in a variety of situations. All information collected is subject to rigorous security procedures and standards to protect the privacy of users.

Technical cookies are used throughout the browsing process to facilitate the use of our website. These cookies are used to save your preferences and information between each visit to our site, particularly your username and the options you have chosen.

Analytical cookies are used to collect statistics on the use of our site. The data collected by these cookies is not associated with your personal information.

Advertising cookies may be added by our site or by third-party sites displaying advertisements. These cookies collect data anonymously and establish your visitor profile.

Contact forms: the information we collect is used to contact you with information we believe may be of interest to you.

Application forms (recruitment): the information we collect will be passed on to those in charge of recruitment at Strøm Nordic Spa to allow them to consider your application and to begin the recruitment process for successful applicants.

Newsletter subscription: The information we collect is used to send you our newsletter and share information we believe may be of interest to you, such as our promotions or inspiring content. This data may also be used, in a secure and compliant manner, by other marketing tools such as Meta to better personalize our communications and provide you with relevant content.

Transactional information: the information we collect is used during the transactional process to obtain authorization from the credit card issuer or when required by law, for postal deliveries and in the event that our customer service needs to contact you.

Access to information

When you connect to our site via another platform (Facebook, Google or Apple), certain information is collected in order to create your customer account. This information includes your first name, last name, address, and email address.

To dissociate your account from your activity outside Facebook, click here

To dissociate your account from your activity outside Google, click here

To dissociate your account from your activity outside Apple, click here.

If you wish, you can configure your browser to notify you when you receive cookies or to refuse all cookies. You can erase cookies from your computer’s hard drive, block the creation of cookies or receive a warning before a cookie is stored. However, doing so may affect your use of our site and you may no longer have access to all its functions.

You can access your personal information at any time by contacting us.

If you wish to delete your customer account and associated personal data, please write to web@stromspa.com. Please allow 14 days for the request to be completed.

If you no longer wish to receive Strøm newsletters, you can unsubscribe using the link included in these communications or by sending us a request by email to newsletter@stromspa.com.

We have appointed a Data Protection Officer to oversee matters relating to this Policy. If you have any questions about this Policy, including any request to exercise your legal rights, please contact our Data Protection Officer using the contact details below:

By email*: responsableprp@stromspa.com.

*Please note that only requests regarding the protection of personal information will be treated. For general inquiries, please contact our customer service department at sac@stromspa.com.

By mail: 1887, avenue Bourgogne, Chambly (Québec) J3L 1Y8
Att: Data Protection Officer (Strøm Nordic Spa)

Jurisdiction and applicable law

Without prejudice to your right to take legal action against Strøm Nordic Spa before any competent court, this Policy is subject to the laws applicable in the province of Québec as well as those of Canada that apply.