24h delay to obtain the discount
Terms and conditions
Welcome to our website www.stromspa.com. By visiting this website and / or placing an order you accept the following policies and terms and conditions:
At the time of booking, a credit card number is required. No cancellations or changes can be made within 48 hours of the appointment. Less than 48 hours, the cancellation of a massage or a treatment will result in a 50% charge on your credit card. Same day cancellations or modifications will result in a 100% charge on your credit card.
Gift cards are non-refundable and cannot be used to purchase another gift card. Gift cards with a monetary value have no expiration date, except the ones for exchange of services. In that case, at the expiration, additional fees may be charged if the prices of the services are higher at the time of booking.
EXCHANGE AND REFUNDS
For exchanges and refunds, please contact customer service at (514) 761-2772. In the case of an exchange or a refund, you agree to pay the total cost of the shipping fees.
ORDER MODIFICATIONS AND CANCELLATIONS
For order modifications and cancellations, please contact customer service at (514) 761-2772. Please have your order number on hand.
PRICES LISTED ON THE WEBSITE
All prices on the website are in Canadian funds, therefore you will be charged in Canadian dollars. If you are a living outside of Canada, a currency conversion to your local currency will automatically be performed by the institution that issued your credit card. Where applicable, and unless stated differently on the website, please note that the shipping and delivery costs and applicable sales taxes will be added to your bill. The prices listed on the website are subject to change without notice.
By placing an order, you agree to pay the total price of your order (price of products, services, shipping costs and applicable taxes) as indicated on the website at the time of ordering. You also agree to honor your contract with the financial institution that issued your credit card.
Unless stated differently on the website, shipping costs are entirely paid for by the purchaser. If customs fees are applicable on deliveries outside of Canada, they will also be entirely paid for by the purchaser.
Strøm Spa has a very strict policy in terms of protection of privacy. Strøm Spa guarantees that no personal information will be disclosed to anyone except during the transaction process to obtain authorization from the credit card issuer or in cases where it is required by law.
All transactions carried out on the website www.stromspa.com are performed on a secure server with SSL (Secure Sockets Layer) to prevent unauthorized access to data when transferring data between your computer and the server.