The minimum age to be able to enjoy the thermal experience is 16.

Drøm evenings (Tuesday and Wednesday evenings) give young people aged 12 and over access to our facilities accompanied by an adult to learn about the benefits of thermotherapy. 
It is mandatory to present a photo ID with date of birth (RAMQ, school, CEGEP, etc.) at the time of your visit in order to confirm your eligibility for this service.

Børn mornings (sporadic dates throughout the year): for children aged 5 and over.
If you would like a massage for a child, please make a reservation by calling 1-877-761-2772.

Thermal experience: Reservations are made online. The reservation calendar is generally available one month in advance. If the desired date is not yet available in the reservation calendar, we advise you to come back at another time.
Massages and treatments: Reservations can be made online at any time or by telephone.
Packages: If you have a package that includes the thermal experience, select the time slot that suits you best.
If you have a package that includes a massage or treatment, simply book the services (massages and treatments) included in your package. When booking a massage or treatment, you don’t have to book your thermal experience, as your access is guaranteed, at an additional cost.
Restaurant: To make a reservation at the Nord restaurant, please follow the link in your booking confirmation email.
To make a reservation, a credit card is required, even if you have a gift card. No charges will be made upon reservation. No-show fees may apply. To see our cancellation policy, click here.

Book

To make a reservation, a credit card is required, even if you have a gift card (including WaySpa cards and other partners). You can use your gift card for any regular-priced service or product during your visit to the spa. No charges will be made upon reservation. No-show fees may apply.

Thermal experience: Booking is not mandatory, but recommended. It is always possible to access the thermal experience without a reservation when site traffic permits. Places without a reservation may be limited during busier periods.
Massages and treatments: Booking is strongly recommended. The earlier the better, but we advise you to book two weeks in advance to give yourself the best chance of getting the time slot you want. During high season, we recommend that you book a month in advance.
To book, click here.

You can join our waiting list. To register, please provide a telephone number* that allows you to receive and send text messages.

Check our Visit today page to see if the spa is full.

The time slots are designed to welcome you at the right time. This explains why some hours are not available.

Reservations can be cancelled or modified up to 48 hours prior to the scheduled visit time. For any cancellation or modification made less than 48 hours before the appointment, 25% of the cost of the reserved services will be charged to your credit card. In the event of a no-show, 50% of the cost of the reserved services will be charged to your credit card.

Customers have up to one hour after their scheduled reservation time to begin their thermal experience.

Yes, this is normal. Our online booking system sends confirmation emails to each person in the group separately. You will therefore only see your personal booking information.

Thermal experience: The time slots have been set to ensure that you arrive at the right time. Please arrive at the time you have booked.

Massages and treatments: To make the most of your appointment, we recommend that you arrive 30 minutes early. This will give you time to complete the health questionnaire before your massage or treatment begins.

All our treatments are available online. 

Most of our massages are available online. If the massage you’re looking for isn’t on the list, you can make a reservation by calling 1-877-761-2772.

Yes, you can select the therapist of your choice when booking online. This option will appear once you have chosen the desired date and massage type.

No. Please note that an adult must accompany the child during the massage. If you would like a massage for a child, please make a reservation by calling 1-877-761-2772.

Yes, you can book a massage for two (in the same room) online. If the massage combination you are interested in is not available, please book by calling 1-877-761-2772.

Our nail treatments are done on natural nails (with or without nail polish) only.

Yes, you can do so at the end of your online booking or by clicking the link in your confirmation email.

You can also book a table at Nord restaurant, whether or not you plan to access the spa facilities.