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complete reopening

As part of our complete reopening, we are pleased to welcome you in all our establishments. All measures have been put in place in order to offer you a relaxing environment that is safe and respectful of public health guidelines.  We are thus able to offer once again our various services such as:

  • Thermal experience, including indoor and outdoor spaces (saunas and steam baths included);
  • Restaurant;
  • Massage therapy and beauty treatments.

More information

Infolettre Strøm

Recevez chaque mois de l’information sur les nouveautés, promotions et suggestions santé !

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Strøm Collection

Strøm Collection

The Strøm Collection was created out of the desire to bring the Strøm experience home by incorporating new relaxation rituals into your daily routine. True to our values, we partner with local companies to develop unique Nordic-inspired products with a minimalist design. Taking a day off to relax is fine, but the best thing is to make it a part of your lifestyle. Using Strøm products is an ode to relaxation, a way to prolong the ritual and create your own peaceful haven at home.

Free shipping with any purchase over $75.
Valid on the products of the Strøm Collection.
We recommend that you read our terms and conditions as well as our return and delivery policy.

Gift sets

  • Shower Set

    Strøm shower products made from eucalyptus and tangerine essential oils gently and thoroughly cleanse the skin and hair with their rich, creamy lather.

    Including:
    - Shampoo
    - Conditioner
    - Shower gel
    - Strøm Magazine (free)

  • Hydrating Set

    The Strøm moisturizing trio with vanilla and rose scents features active ingredients from boreal plants. This set is an all-season essential to refresh, treat and moisturize the face, lips and hands.

    Including:
    - Rosewater Mist
    - Hand Balm
    - Lip Balm
    - Strøm Magazine (free)

  • Ambiance Duo

    The eucalyptus room mist has decongestant and toning properties while the crackle of the wood wick of our balsam fir soy wax candle will add a soothing and authentic touch to your evenings.

    Including:
    - Eucalyptus home fragrance
    - Balsam fir crackling soy candle
    - Strøm Magazine (free)

  • Mist Duo

    These room and pillow mists made from essential oils purify the air and leave a soft scent in the room or on your pillow. They will perfectly accompany your moments of relaxation at home. Eucalyptus room mist has decongestant and toning properties, while lavender pillow mist promotes relaxation and restful sleep.

    Including:
    - Eucalyptus home fragrance
    - Lavender pillow mist
    - Strøm Magazine (free)

  • Essential oil Set

    Known for their many therapeutic properties, our essential oils will soothe you and delicately perfume your home.

    Including:
    - Eucalyptus essential oil
    - Lavender essential oil
    - Energizing essential oil
    - Relaxing essential oil
    - Boreal forest essential oil
    - Strøm Magazine (free)

  • Aromatherapy Set

    This essential oil diffuser is ideal for transforming the atmosphere of any room by releasing into the air the perfume of your choosing. Pair it with our essential oils, known for their therapeutic properties and offered as convenient duos adapted to your needs, to enjoy unequalled moments of well-being.

    Including:
    - Essential oil diffuser
    - Two essential oils
    - Strøm Magazine (free)

    Starting at

    Relaxation | Eucalyptus essential oil & lavender essential oil 100 $
    Boreal | Apple-pine essential oil & Boreal forest essential oil 100 $
    Energizing | Energizing essential oil & cedar essential oil 100 $
  • Relaxation Set

    This set is ideal to enjoy a moment of rejuvenation or a good night's sleep. The massage gel with lavender and lemon aromas will relax the body and the senses, while the lavender pillow mist and relaxing essential oil will promote well-being and a restful sleep.

    Including:
    - Relaxing massage gel
    - Lavender pillow mist
    - Relaxing essential oil
    - Strøm Magazine (free)

Spa essentials

  • Bathrobe

    The Strøm bathrobe is the perfect accessory to keep you warm all winter.
    Size chart

    Starting at

    99 $

    Size
  • Mules

    Strøm mules will allow you to visit our facilities in comfort.

    Starting at

    25 $

    Size
  • Sandals

    Strøm sandals will allow you to visit our facilities in comfort.

    Starting at

    13 $

    Size
  • Clear water bottle

    The clear Strøm water bottle is a four seasons essential everywhere, but also during your spa experience! Drag it with you to stay well hydrated, especially at the end of a massage, which requires increased hydration.

  • Insulated water bottle

    The insulated water bottle is a four seasons essential everywhere, but also during your spa experience! Drag it with you to stay well hydrated, especially at the end of a massage, which requires increased hydration.

    Starting at

    27 $

    Couleur
  • Pompom Tuque

    The pompom tuque is an essential part of your winter thermal circuit. It will keep your head warm when your body is immersed in outdoor pools during cold weather.

    Starting at

    26 $

    Couleur

Art of living

  • Strøm Meditation

    Enjoy our free Strøm mindfulness meditation audio by clicking the button below.
    Listen

  • Nelly De Vuyst Products

    Due to the temporary closure of our facilities and at the request of our customers, we now offer you the possibility to purchase your favorite Nelly De Vuyst products online!
    Buy on Nelly De Vuyst’s website

  • Shower Products

    Strøm shower products made with essential oils of eucalyptus and tangerine gently and deeply clean the skin and hair thanks to their abundant and creamy foam.

    Starting at

    Eucalyptus and mandarine Shampoo 15 $
    Eucalyptus and mandarine conditioner 15 $
    Eucalyptus and mandarin shower gel 15 $
  • Essential Oils

    Recognized for their many therapeutic properties, our essential oils will soothe you and delicately perfume your home.

    Starting at

    Eucalyptus essential oil 12 $
    Lavender essential oil 12 $
    Energizing essential oil 12 $
    Relaxing essential oil 12 $
    Cedar essential oil 12 $
    Boreal forest essential oil 12 $
    Apple-pine essential oil 12 $
  • Hand balm

    Boreal plants based

  • Lip balm

    Made with boreal plants and vanilla

  • Crackling soy candle

    The crackling wood of this soy wax candle will add a soothing and authentic touch to your evenings.

    Starting at

    Eucalyptus and Mandarin 24 $
  • Mists

    These home and pillow mists, made from essential oils, purify the air and leave a sweet scent in the room or on your pillow. They will perfectly accompany your moments of relaxation at home. The eucalyptus home fragrance is a decongestant while the lavender pillow mist is formulated to help promote relaxation and better sleep.

    Starting at

    Eucalyptus home fragrance 18 $
    Lavender pillow mist 18 $
  • Hanging chair

    Recreate a Strøm relaxation area at home with our favourite chair. With its sleek design and raw materials, this chair will add softness and comfort to any decor.

Swimwear collection

  • Baltic (black)

    One-piece swimsuit with wide straps crossed in the back
    Size chart

    Starting at

    90 $

    Size
  • Baltic (blue)

    One-piece swimsuit with wide straps crossed in the back Size chart

    Starting at

    90 $

    Size
  • Tåge (black)

    Braided effect one-piece with adjustable straps (Adjustable straps)
    Size chart

    Starting at

    90 $

    Size
  • Fjord (black)

    Triangle bikini top, with crossed straps in the back (Adjustable straps)
    Size chart

    Starting at

    45 $

    Size
  • Fjord (white)

    Triangle bikini top, with crossed straps in the back (Adjustable straps)
    Size chart

    Starting at

    45 $

    Size
  • Sø (black)

    Low-waisted bikini bottom
    Size chart

    Starting at

    40 $

    Size
  • Sø (gris)

    Low-waisted bikini bottom
    Size chart

    Starting at

    40 $

    Size
  • Sø (white)

    Low-waisted bikini bottom
    Size chart

    Starting at

    40 $

    Size
  • Flø (blue)

    Minimalist bikini top with thin straps (Adjustable straps)
    Size chart

    Starting at

    40 $

    Size
  • Flø (gray)

    Minimalist bikini top with thin straps (Adjustable straps)
    Size chart

    Starting at

    40 $

    Size
  • Laga (black)

    High-waisted bikini bottom
    Size chart

    Starting at

    45 $

    Size
  • Laga (blue)

    High-waisted bikini bottom
    Size chart

    Starting at

    45 $

    Size
  • Fyr (black)

    Classic men swim shorts
    Size chart

    Starting at

    60 $

    Size
  • Boutique home page

Terms and conditions

Welcome to our website www.stromspa.com. By visiting this website and / or placing an order you accept the following policies and terms and conditions:

GIFT CARDS

All purchases made online at stromspa.com are issued in the form of a gift card, with the exception of products from the Strøm boutique. Please present this gift card at the moment of your visit at the spa. We do not take reservations for the thermal experience; places are limited. For massages, treatments and events, we invite our guests to book several days in advance. As a safety measure, a credit card number is required at the time of booking. Must be 16 years or older for the thermal experience. No outside food or drinks allowed, restaurant available on site. No promotion can be applied to purchases made with a gift card. Prices subject to change without prior notice. An extra charge due to a price increase may be charged one year after the card’s issue date. Higher rates apply during high season and for some events. Monetary value is valid in all Strøm Nordic Spa. Not valid for the purchase of gift cards. Not redeemable for cash and non-refundable. A 24-hour delay between the online purchase and the use of a service or gift card is required.

EVENTS

Event tickets are non refundable and non transferable. Limited number of places available, reservation required.

ACTIVATION DELAY

A 24h delay between the online purchase and use of a service or gift card is required.

CANCELLATION POLICY

At the time of booking, a credit card number is required as a safety measure. Cancelling or modifying less than 48 hours prior to the appointment will result in a 50% charge on your credit card. Cancelling or modifying less than 24 hours prior to the appointment will result in a 100% charge on your credit card. The reservation of a massage or treatment does not include the thermal experience. If you add the thermal experience to your massage or treatment, you have priority access. To cancel, please contact us at the following telephone number: 1 (877) 761-2772.

RETURN AND DELIVERY POLICY

Delivery

EXPEDITED PARCEL
Choose Expedited Parcel and allow for a delivery period of 3 to 5 business days depending on the destination address. A $9 charge will be added to your order. Conditions beyond our control (bad weather, strikes, customs, peak periods, etc.) may cause additional delays for which we cannot be held responsible. We cannot guarantee delivery before Christmas for any order placed after December 14. In this case, we suggest choosing Xpresspost delivery. Shipping in Canada only.

XPRESSPOST
Choose Xpresspost service and take advantage of delivery within 2 to 3 business days. A $15 charge will be added to your order. Exceptions may occur during the following peak periods: Black Friday week, Cyber Monday, and Christmas. In this case, please allow for 3 to 4 business days. Shipping in Canada only.

Return Policy

We are committed to ensuring that you are completely satisfied with your online product purchases at stromspa.com, whether by their design, their efficiency or their quality. If this is not the case, you can return your items within 30 days of the purchase by completing the return form in order to obtain a return authorization.

When returning items, please keep these four rules in mind:

ITEMS MUST BE IN THEIR ORIGINAL CONDITION (NEW)
We only accept returns on products that bear their original label and that are in their original packaging. Open or partially used items or those with scratches, scrapes, odours, stains, or tears will not be accepted.
CERTAIN ITEMS CANNOT BE RETURNED
We do not accept any returns on swimwear. Gift card sales are final and cannot be refunded.
YOU MUST HAVE A COPY OF THE ORIGINAL RECEIPT IN YOUR POSSESSION
No return will be possible without a copy of the original receipt that was sent to you by email at the time of purchase.
SHIPPING AND RETURN CHARGES ARE NON-REFUNDABLE
Shipping charges are non-refundable. By returning products, you agree to pay the shipping charges.

Please note that, if the above conditions are not met, Strøm Nordic Spa reserves the right to refuse to process the return.

IN-STORE RETURN
Please complete the online return form before heading to the store. No return will be possible without your return authorization number. You must have the credit card used during the initial purchase in your possession.
RETURN BY MAIL
Please complete the online return form to obtain a return authorization number. The products to be returned can be sent by mail using the Canada Post documents.
Once we have received and approved your return, a team member will contact you. The total amount paid for the item will be refunded to you, excluding discounts and shipping charges.

Customer service : 1 877 761.2772

ORDER MODIFICATION AND CANCELLATION

To modify or cancel an order, please contact customer service at 1 (877) 761-2772. Please have your order number on hand.

PRICES LISTED ON THE WEBSITE

All prices on the website are in Canadian funds, therefore you will be charged in Canadian dollars. If you are a living outside of Canada, a currency conversion to your local currency will automatically be performed by the institution that issued your credit card. Where applicable, and unless stated differently on the website, please note that the shipping costs and applicable sales taxes will be added to your bill. The prices listed on the website are subject to change without notice.

PAYMENT

By placing an order, you agree to pay the total price of your order (price of products, services, shipping costs and applicable taxes) as indicated on the website at the time of ordering. You also agree to honor your contract with the financial institution that issued your credit card.

PRIVACY AND PRIVACY POLICY

Strøm has a policy in terms of protection of privacy. No personal information will be disclosed to anyone except during the transaction process to obtain authorization from the credit card issuer or in cases where it is required by law.

SECURITY

All transactions carried out on the website www.stromspa.com are performed on a secure server with SSL (Secure Socket Layer) to prevent unauthorized access to data when transferring data between your computer and the server.

NETIQUETTE

Our Netiquette is a guideline defining the rules of conduct, politeness and propriety that are recommended for all of our web platforms. The Strøm Netiquette is based on values of kindness such as respect for others, tolerance, openness, good manners and politeness. The values we maintain in our traditional communications apply just as much to the web universe. Thus, rude or hateful comments, racist or sexist statements as well as provocative messages, insults and obscenities will under no circumstances be tolerated on our platforms. Comments against our Netiquette will be removed and users may be blocked from our platforms.

High season dates

-

Holiday season

DECEMBER 19, 2020 TO JANUARY 10, 2021

Spring Break

FEBRUARY 27 TO MARCH 7, 2021

Summer season

AUGUST 1 TO 31, 2021

Warning

The thermal experience may not be recommended for pregnant women or those with heart conditions, hypertension or hypotension, diabetes or respiratory illnesses.

The minimum age for the thermal experience is 16 years.

Privileges of members

MEMBER PRIVILEGES (IN THE STRØM WHERE THE MEMBERSHIP WAS PURCHASED ONLY)

15% discount on massages, treatments and essentials at regular price (for the member and their accompanying guest).
15% discount on the thermal experience for the accompanying guest (they have to be together throughout the visit).
Always has priority access on the waiting list if the spa is full.
Always valid, even during high season.

MEMBER PRIVILEGES (IN OTHER STRØM)

Access to the thermal experience is free depending on the initial validity of the subscription (for members only).
50% discount on the flotation bath (if applicable) for the member and their accompanying guest.
15% discount on massages, treatments and essentials at regular price (for the member and their accompanying guest).
15% discount on the thermal experience for the accompanying guest (they have to be together throughout the visit).
Always has priority access on the waiting list if the spa is full.
Always valid, even during high season.

EVENT DISCOUNTS

Børn and Hälsa: 25% discount (15% for the accompanying guest).
Månen: $10 extra per workshop (15% on the ticket price for the accompanying guest).
 
Prices are subject to change without prior notice.
Payment by WaySpa gift card is not applicable on memberships.

Cancellation policy

At the time of booking, a credit card number is required as a safety measure. Cancelling or modifying less than 48 hours prior to the appointment will result in a 50% charge on your credit card. Cancelling or modifying less than 24 hours prior to the appointment will result in a 100% charge on your credit card. The reservation of a massage or treatment does not include the thermal experience. If you add the thermal experience to your massage or treatment, you have priority access. To cancel, please contact us at the following telephone number: 1 (877) 761-2772.

Soins Nelly De Vuyst

The high-end products Nelly De Vuyst contain natural plant substances and are formulated based on the most recent discoveries in cosmetology. Nelly De Vuyst uses a wide range of plant extracts and essential oils that are obtained from certified botanical species organically grown and carefully extracted to preserve the richness and benefits nature has to offer.

Matis

Matis

With its visionary spirit and the boldness of its formulas, Matis stands out as the benchmark brand for scientifical and technical care. The range offers products adapted to all skin types.

Soins Algologie

Specialized in natural skincare, Algologie has been offering a unique and exclusive method for more than 30 years. Based on mineralization, it allows re-balancing the vital functions of the body and will give you visible results. Your skin recovers its natural balance and you will be in a state of total well-being.

Conference

Conference

Cocktail Bar

COCKTAIL MYSTRØM

Vodka or rum, cucumber-melon green tea from MysTea, lemon

 

COSMOPOLI-TEA

Vodka, triple sec, tropical fruits herbal tea from MysTea, lime

 

LYCHEE MARTINI

Vodka, lychee liqueur, cranberry juice, sparkling lychee wine

 

CUCUMBER GIN TONIC

Gin, tonic, lime, cucumber

 

KIR ROYALE

Bubbly, sparkling strawberry wine

 

Sauna

The Aufguss is one of those rituals that give you the most relaxing experience. A “sauna master” of the opgietmeester accompanies you into the sauna and pours a special mixture of water and essential oils on the hot stones, producing a cloud of steam, while the essential oils perfume the air. At the same time the “sauna master” makes circular movements with a towel to circulate the air and to remove the insulating layer of air that surrounds your body. The temperature around your body is rising and despite the sensation of heat you might end up with goose bumps on your skin. In the middle of the session, we will serve you frozen citrus fruits to cool you off. You will leave the Aufguss session in a state of relaxation that you have never experienced before. And if you have never tried an Aufguss, this is the perfect opportunity to do so!

Shinay - Tibetan Ritual

Shinay - Tibetan Ritual

Shinay, which means piece of mind, is a Tibetan Buddhist meditation aiming to quiet the mind.

During this sensory experience, while practicing the typical Tibetan breathing technique, you are invited to sit in the steam bath where the smell of essential oils as well as the sounds of meditation chants, a Tibetan bowl and Tingsha transport you towards a complete harmony between your body and your mind.

To round off your relaxation, you will have the chance to drink a tea made of Tibetan Goji berries, served by the Shiney master. Your experience will end with the application of a moisturizing oil spray. If you have never had the opportunity to try Shinay now is the perfect time!

Friday under the stars menu

The menu is a selection between three meals based
on the chef inspiration and seasonal ingredients.

Conference

Tips to get and maintain an optimal energy level. Essential foods for an active and effective brain, and multiple tools to eat a healthy diet despite a busy schedule.

Renowned nutritionist Isabelle Huot is THE person in the field of nutrition in Quebec to contact. Currently a columnist in several printed Medias, Journal de Montréal, Bel âge, Moi et Cie, Beauté HD et l'Actualité Médicale, Isabelle also does segments on nutrition on several television channels (Salut Bonjour, Pour le Plaisir, Libre-Service). Each year, she travels throughout the province to give lectures addressing both the general public and employees of private companies. Author of 9 books, owner of 5 clinics, Isabelle has also developed her own selection of meals and healthy snacks, available online or in supermarkets.

Conference

Experience two programs in one hour! The session will start with a run at your own pace, supervised by a qualified coach who will give you advice on running. The distance to our destination will be about 1.5 km. The workout will continue with Cardio-FIT, a circuit program combining cardiovascular and muscular exercises. To return to Strom Spa you can either run or walk. The workouts are for all fitness levels. Sportswear and a water bottle are required.

Sauna

It is a hot steam bath which differs from the Scandinavian dry heat sauna. The steam is obtained by spraying hot water on a brick stove. The temperature can be anywhere between 65 ° C to 120 ° C, it is not advisable to stay in the banya more than 5 minutes at a time. Also it is recommended to put a beanie, preferably made of felt, to protect the head from the intense heat. According to tradition people hit themselves vigorously with bunches of dried branches and leaves from birch, oak or eucalyptus. These branches form a "broom" called venik and they are moistened with water before they are used. The purpose is to cleanse and soften the skin, to activate the sweating and the blood circulation all while releasing a pleasant fragrance. Once this "massage" is finished, it is customary to dip in a cold water pool, a lake, a river or to roll in the snow in winter time. Usually this ritual is repeated two to three times before enjoying some tea and sweet treats in the relaxation room. In general, the Russians stay at a banya for at least two hours (alternating with cold shower breaks of course) to take advantage of the effects of the hot steam.

Premium thermal experience

Signature Strøm juice freshly made
One item of your choice among selected Strøm products*
Reusable Strøm sandal bag
Beverage of your choice at the Fika Cafe**
Bathrobe exchangeable once
Towels and Locker
(Value of $69)

*The item selection is subject to change according to availability and without prior notice. **According to actual regulation, you have to eat a complete meal at the restaurant if you wish to have an alcoholic drink. This restriction does not apply for non-alcoholic beverages.

Delivery and Returns Policy

Thermal experience

Outdoor whirlpools, thermal and Nordic baths, Finnish saunas, eucalyptus steam bath, thermal and Nordic waterfalls, indoor and outdoor relaxation areas with fireplaces.

*The rental of a bathrobe, a towel and a locker is included in the entry price.

Laga flotation bath

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